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Return Policy
An order will become final once it has been processed by the
manufacturer or a supplier. Cancellation of an order that has been processed
will be assessed a 25% restocking fee of the purchase price and the balance
issued as store credit.
Custom upholstery, floor models, special orders, clearance,
“As Is” and final sales cannot be cancelled, returned or exchanged.
General
Terms and Conditions
• The merchant has the
right to delay delivery due to shortage of supply or delays beyond our
control.
• Any merchandise which is
received in damaged condition must be reported to the store within 24 hours
of receipt.
• Customers are responsible for ensuring the furniture purchased fits into their premises.
• Title to goods remains with retailer, at risk to customer, until invoice is paid in full.
• Delivery and assembly charges are non-refundable.
• Where more than one delivery is requested, extra charges will apply.
Warranty
Each manufacturer provides
its own manufacturers warranty against defect in material and workmanship.
For details on your
particular item, please ask staff.
Warranties are based on
normal household use from date of purchase. Only the original purchaser
holds the right to a valid warranty. Warranty is not transferable. Retain
your invoice as proof of purchase.
• Customer is responsible
for any transportation costs relating to warranty/service issues.
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